At HostDoc, we offer a free migration service. If you would like our migration team to undertake this task for you, please contact support.
There are a few things to keep in mind during propagation and we ask that you follow these tips to avoid unneccessary downtime.
1. Please Be Patient.
During a migration, your DNS and nameservers will change, this will need to propagate. Propagation can take between 24-72 hours.
2. Prepare and make back ups.
During propagation, your website admin duties might act weird as may your website. This is absolutely normal (eg www. not loading). Do not attempt to change site files or alter datbases during this time.
3. Furnish your wordpress or cpanel access details.
We will need your account credentials for your previous host in order to migrate your site. Please be sure the username and password's and correct to avoid delays.
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