DALLAS OUTAGE - ALL SERVICES AFFECTED

We unfortunately need to announce an extended downtime that is out of our control and at this point can only apologise. All services in Dallas are currently offline. This includes the Xeon Gold VPS range and E3 storage range.As our virtualizor panel is currently also housed on the Xeon Gold, there is currently no access to manage VMs via ... Read More »

28th Oct 2019
Temporary Network Outage - Canada

Today, an issue was noted with our Canada node.
A network shutdown was issued while the work was carried out via IPMI to rectify.
Downtime was approximately 2 hours.

19th Oct 2019
Dallas Xeon Gold 36 Minute Downtime

Our DC have informed us there was an abusive client that was the cause of the 5 outages experienced today that totalled 36 minutes in total. It would seem this abusive client has been present on their network for some time and had been missed until today when the abuser actually caused our network to drop numerous times. Our DC have informed us ... Read More »

16th Sep 2019
E7 Kansas City RAID array failure

Over the last couple of days, it has come to our attention our hardware raid controller for our HDD array on our E7 in Kansas city has failed.This means that clients with either HDD only or Dual storage VPS will immediately be affected rendering your instances either unusable (HDD only) or with a drive that is faulty or corrupted leaving one ... Read More »

8th Sep 2019
SG4 Discontinuation & Migrations

SG4 migrations will begin taking place tomorrow (1st September 2019) to SG3 as SG4 will no longer be in operation. As mentioned in the previous announcement, space is limited on SG3 and all those whom we can migrate have already been notified via ticket that their instances will be migrated come the 1st.All other clients whom have either had a ... Read More »

31st Aug 2019
SG4 + FR2 - Discontinuation Of Service

SG4 will unfortunately need to be discontinued as the issues with the server hardware are too severe with no reasonable intervention from the supplier to either rectify or replace (they claim this is the only E5 available in Singapore). We had hoped on numerous occasions the culprit had been addressed along with empty promises on our suppliers ... Read More »

21st Aug 2019
Emergency SG4 Intervention | COMPLETED

SG4 still has its issues and no amount of debating with OVH at this point is resolving the issue. We have requested a hardware replacement and have been informed this specific hardware is no longer available in SG. We then requested any hardware available to stop these dropouts and they have yet again refused that request. We will now carry out ... Read More »

12th Aug 2019
Direct Admin Reseller Server Is Live

We will launch it today and require all users to change the nameservers and IPs accordingly. The new nameservers will be: mork.hosting-controlpanel.com - 51.89.178.76 mindy.hosting-controlpanel.com - 51.89.178.76 To log in, please visit https://uk.hosting-controlpanel.com:2222Our reseller server now also utilises NVMe SSD for improved ... Read More »

4th Aug 2019
sg4 and Au2 Intervention/Maintenance

Our SG4 node seems to have hardware issues causing it to intermittently reboot itself once or more times in a single at times.As such, an emergency intervention has been scheduled with OVH to take an in depth look at the hardware and diagnos any faults. This intervention has been scheduled for Thursday 8th August 2019 and is expected to last in ... Read More »

3rd Aug 2019
SG4 Down. OVH Alert

We have been alerted by OVH of a possible problem on SG4. Here is their communication:   Dear Customer,Our monitoring system has just detected a fault on your server ns565941.ip-139-99-60.net.The fault was noticed on 2019-07-20 10:06:40Our team of technicians on site (operational 24/7), has been informed of the fault and will intervene on your ... Read More »

20th Jul 2019