SG4 Down. OVH Alert

We have been alerted by OVH of a possible problem on SG4. Here is their communication:   Dear Customer,Our monitoring system has just detected a fault on your server ns565941.ip-139-99-60.net.The fault was noticed on 2019-07-20 10:06:40Our team of technicians on site (operational 24/7), has been informed of the fault and will intervene on your ... Read More »

20th Jul 2019
SG3 Maintenance Complete

We are pleased to announce the completion of of our scheduled maintenance on node SG3. As mentioned in notification emails, no data was retained so you will now be required to restore from your backups. IP's have however been retained.You will find your VPS in your virtualizor panel. Over the following days, we will also make them available in ... Read More »

18th Jul 2019
SG3 Maintenance 17th July 2019

SG3 maintenance will be carried out tomorrow (17/07/2019). Please take this notification VERY seriously if you are currently hosted in Singapore.Be sure to check the hostname of your hostnode. If the hostname is sg3.hostdoc.co.uk, then this notification is for you.We have been announcing this maintenance for long enough that all clients should be ... Read More »

16th Jul 2019
Migrations Complete | SG3 Maintenance

Hello. Firstly, all migrations from SG1 and 2 are now complete. IPs have been retained and routed to the new server and will still be functional for your VPS. We thank  you for your patience during the migrations and hope any intermittent issues experienced on the E3's will now be a thing of the past.You will immediately notice the improved ... Read More »

13th Jul 2019
SG2 Migrations Complete

All SG2 migrations are now complete. Other than the downtime during migration and improved performance, the change should not be noticeable.IPs, VPS ID's and all data were retained. SG1 migrations will now begin on the 9th and finish around the 11/12th. As with SG2, all IPs will go down first before the migrations begin and will remain down until ... Read More »

7th Jul 2019
Changes Are Coming [SG & Cpanel]

Hello We have a few big announcements of forthcoming changes to our infrastructure, prices, and possible disruption to services in the coming weeks/months.   SINGAPORE 1,2 & 3 As you are all probably aware, there is an impending maintenance due to be carried out in Sinapore on hostnode SG3. It will be a total rebuild and will involve data ... Read More »

30th Jun 2019
SG3 Postponed

Dear All.

Due to unforseen circumstances with a family issue, maintenance has had to be postponed.

As soon as more information is available as to the rescheduling of the maintenance, you will all be made aware with ample time.

Please accept our apologies at this time.

Regards

HostDoc Hosting Team

23rd Jun 2019
Final Reminder - SG3 (Core i7 7700K) Maintenence - 22nd June

This is the final reminder we will send out regarding the maintenence on our NVMe SSD Singapore node on the 22nd. Namely the Intel Core i7 7700K. If you are on that node, this notice is for you. You are urged to have your backups in place. If you have not found a backup solution yet, we are now providing temporary VPS which will be provisioned ... Read More »

17th Jun 2019
Scheduled Maintenance Reminder | SG3| 22nd June 2019

To all clients on our SG3 NVMe Singapore node. This is a reminder of our impending node rebuild scheduled for June 22nd 2019. There seems to be some confusion as to whose responsibility it is to take and retain backups so hopefully, this email will clarify things and urge you to have a backup solution in place not only for this maintenence, but ... Read More »

11th Jun 2019
Scheduled Maintenance | SG3| 22nd June 2019

Dear SG clients. We unfortunately need to announce a scheduled maintenance on our NVMe SSD Singapore node (SG3) scheduled for 22nd June 2019 (3 weeks). Please use the preparation period for a backup solution as the whole node is planned to be entirely teared down and rebuilt to address an ongoing issue that intermittently affects ... Read More »

31st May 2019